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Frequently Asked Questions

Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.

Fire Department - Smoke Detectors

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  • Many hardware, home supply, or general merchandise stores carry smoke alarms. Make sure the alarm you buy is UL-listed. If you are unsure where to buy, contact the City of New Berlin Fire Department at (262) 785-6120, and we will provide you with some suggestions.
    Fire Department - Smoke Detectors
  • Not a bit. In most cases, all you will need is a screwdriver. Many brands are self-adhesive and will automatically stick to the wall or ceiling where they are placed. Be sure to follow the directions from the manufacturer, as each brand is different.
    Fire Department - Smoke Detectors
  • The following tips will help you keep your alarms working:
    • Keep them clean. Dust and debris can interfere with their operation, so vacuum over and around your smoke alarm regularly.
    • People with hearing impairments should install smoke alarms with louder alarm signals and/or strobe lights to alert them to a fire.
    • Replace the batteries at least once a year. Schedule battery replacements for the same day you change your clock from daylight to standard time in the fall.
    • Test smoke alarms at least once a month by using the alarm's test button or an approved smoke substitute, and clean the units in accordance with the manufacturer's instructions.
    Fire Department - Smoke Detectors
  • Then it's doing its job. Do not disable your smoke alarm if it alarms due to cooking or other non-fire causes. You may not remember to put the batteries back in the alarm after cooking. Instead, clear the air by waving a towel near the alarm, leaving the batteries in place. The alarm may have to be moved to a new location.
    Fire Department - Smoke Detectors
  • Smoke alarms last about ten years, after which they should be replaced. Like most electrical devices, smoke alarms wear out. You may want to write the purchase date with a marker on the inside of your unit. That way, you'll know when to replace it. Always follow the manufacturer's instructions for replacement.
    Fire Department - Smoke Detectors
  • Some smoke alarms are considered to be hardwired. This means they are connected to the household electrical system and may or may not have battery back-up. Alarms that are hardwired to the home's electrical system should be installed by a qualified electrician. It's important to test every smoke alarm monthly. Always use new batteries when replacing old ones.
    Fire Department - Smoke Detectors
  1. New Berlin Wisconsin home page

Contact Us

  1. 3805 S Casper Drive
    New Berlin, WI 53151
    Phone: 262-786-8610

    Regular Hours
    Monday – Friday
    8 a.m. - 4:30 p.m.
    More contact info >

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